We support providers across every area of change, from boardroom strategy to frontline delivery. Below are some of the services other housing associations have already used and benefited from – and I am always happy to design a bespoke package around what you need.

Core services

• Retained Strategic Advisory Service – Ongoing access to senior, independent advice on strategy, transformation, VfM and risk.

• Project and Programme Assurance – Independent review and support for your major programmes so they land cleanly and deliver benefits.

• Process Excellence and Service Redesign – End-to-end reviews and improvements across key workstreams such as repairs, voids, income, complaints, customer service, neighbourhoods and compliance.

• Regulatory, Compliance Readiness – Strategic design and operating models that join up board assurance, data and frontline practice.

• Impact 360 Improvement Practitioner Training – Practical, housing-focused training in improvement, data, problem-solving and benefits realisation.

• Leadership and Culture for Change – Coaching and development for boards, executives and managers so change is led well, not just managed.

Whether you need help with a specific service area, building an in-house change function, or shaping your overall transformation approach, we can build a solution that fits your organisation.