Introduction to Process Mapping

Part of our Lean Six Sigma Practitioner programme (Yellow Belt Level)

This course is designed to complement all other courses within our Lean six sigma practitioner programme. You will be taken through the reasons for process mapping to how to create one, the course comes with all documentation and should be read along with the videos.

The final part of the course is a 20 question test, with a pass mark of 68%. when you pass you will receive a certificate to say you have achevied a standard for this subject

You will cover

• Introduction to Process Mapping • The start of Process Mapping • Levels of Process Mapping • Choosing the Right Process Map • Process based cost modelling • Types of Business Process Maps • 7 Steps to Process Mapping • What is Value Added • Understand Process activity  • Filling out an activity statement exercise • Introduction to SOP development

After this course you will be able to:

• Understand the need for process mapping • What is a process map • 4 Levels of process mapping • Have knowledge of 7 types of process maps • Where we use process maps • How to create a process map • How to create an SOP • How SOPs help with competency

Course Instructor

Dave Skelton Author

We build courses for the real world, many Six sigma, Change and Lean courses are developed from theoretical situations. I agree we need to teach the basics, but we also need to be realistic. How do you use the learning in real life, when faced with a problem what tools do you use? Throughout my career I have learned from people, pulling on the experience they have gained to guide my journey. We have designed our courses to replicate this knowledge transfer, we can give you confidence in our ability to deliver, I am not just a trainer and coach, I actively work in businesses delivering Change. Working with many Social Housing Providers on projects from designing and implementing an organisational strategic change vision, Compliance improvement programs, Voids, Repairs and Maintenance, Universal credit to Sales and Marketing. These range from members of the G15, Large HAs @ 50,000 homes + to smaller HAs around 4000 homes including ALMOs